Contact

Last updated 25 September 2026

Dating AI Site is operated by Dating AI Site. Everything reaches the same address — hello@dating-ai.site — so the subject line is what routes your message to the right place.

1. General questions

Questions about how the app works, what the free tier covers or what a page means are welcome. Use the subject line “Question” and include the URL you were reading, so we can fix the page if the answer should have been on it.

2. Account and billing

We do not operate the app itself and have no access to accounts, conversations, subscriptions or payment records. If your question concerns a charge, a login or a message history, it must go to the partner platform’s own support channel — we cannot look it up or refund it.

3. Privacy and data requests

Access, correction, erasure, portability and objection requests are handled under our Privacy Policy. Use the subject line “Privacy request” and describe what you are asking for. We respond within thirty days.

4. Copyright and content removal

Takedown notices should follow the format set out on our DMCA page and use the subject line “DMCA Notice”. Notices missing the required elements take longer, because we have to come back and ask.

5. Safety reports

If you believe content on this site breaches the limits in our Adult Content Disclaimer — anything involving minors, real identifiable people, or non-consensual framing — use the subject line “Safety”. These are read first, ahead of everything else.

6. Corrections

If a figure, feature description or claim on this site is wrong or out of date, tell us. Include the URL and, where you can, a source. Corrections are made on the page rather than quietly removed.

7. Press and media

Interview requests, commentary and background on the AI companion category can be sent with the subject line “Press”. Please include your outlet, your deadline and the angle you are working on.

8. Partnerships and advertising

We work with a small number of partners and are selective. Proposals should use the subject line “Partnership” and describe the product, the audience it serves and the commercial terms. Adult-category proposals must confirm their own 18+ compliance up front.

9. Technical problems

Broken layout, a page that will not load, an image that renders at the wrong shape: send the URL, your browser and device, and a screenshot if you have one. Front-end bugs are usually fixed the same week.

10. What we cannot help with

We cannot recover a partner account, arrange a refund, moderate a conversation, verify anyone’s identity, or provide legal, medical or psychological advice. If you are in crisis, contact your local emergency number or a recognised crisis line rather than emailing us.

11. Response times

Safety reports are handled first, then legal and privacy matters, then everything else. Most messages are answered within a few business days; formal requests within the statutory period.

12. Before you write

The FAQ on the home page answers the most common questions about the app, the free tier and how memory works. It is usually faster than waiting for us.